At Stickeey.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below:
1. Returns
Due to the custom nature of our products, all sales are final. However, if your item arrives damaged or defective, we are here to assist you with a replacement or refund. Please notify us within 30 days of receiving your order at Stickeey.com@gmail.com with your order number and a photo of the damaged or defective item.
2. Refunds
Once we receive your request and verify the issue, we will process your refund or replacement. If approved, your refund will be credited back to your original payment method within 5-10 business days.
3. Non-Refundable Items
We cannot accept returns or offer refunds for the following:
- Items purchased during a sale or promotional event
- Products that have been used or damaged by the customer
- Custom or personalized items (unless they arrive damaged or defective)
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
5. Shipping Costs
Shipping costs for returns (if applicable) are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our refund policy or need assistance with an order, please reach out to us at Contact Us